Exchange and Return Policy
Return Policy:
- Products with verified manufacturing defects may be returned within three (3) days of receipt.
- Returned products must be in their original, unused condition with all accessories and packaging intact.
Exchange Policy:
- Products may be exchanged within seven (7) days of receipt, provided they are unused and in their original condition.
- Customers shall bear the shipping costs for exchanges unless the exchange is due to a store error.
Procedure for Returns and Exchanges:
- Customers must initiate the return or exchange process by contacting us via email/phone number.
- In the event of a manufacturing defect, evidence must be provided to support the claim.
- Requests will be reviewed and processed within five (5) to seven (7) business days from the date of product receipt.